The Drill Hall Library is a unique and major facility providing an integrated library and IT service to staff, students and visitors of the Universities at Medway, comprised of the Universities of Greenwich, Kent and Canterbury Christ Church at their shared Medway Campus.
We are seeking to appoint a Reception and Security Assistant to our existing team to support our library users in a friendly, efficient, fair and effective manner as well as being the welcoming first point of contact for all visitors.
The post-holder will participate in a number of the activities including, building opening and closing procedures, operation of security equipment, patrolling the building, basic support and administration duties. The post holder will provide support for the day-to-day operation of the Library, including the equipment within the library. The post holder will work primarily with students and academic staff. Participation in a rota for regular evening and weekend support is a core part of the role.
This is a customer-facing role and you should have proven experience of working within a busy customer service environment. You will be proactive, highly motivated and able to demonstrate excellent customer service skills with the ability to deal with difficult face-to-face situations.
The role is based within the Drill Hall Library on the Medway campus at Chatham Kent.
Should you have any queries please contact the HR Recruitment Team on HR-Recruitment@gre.ac.uk
This post is being advertised as part of the Universities of Medway joint venture. The University of Greenwich will be administering the recruitment for this role.
We are looking for people who can help us deliver our mission of transforming lives through inspired teaching and research, through our values.
Further details: Job Description & Person Specification
We aim to be an equal opportunities employer and welcome applications from all sections of the community.